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What does TLF stand for?
Do you offer warranty on your products?
I am having trouble with your website, who can I contact?
What is Gym-to-Street wear?
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I have placed an order, but have not received a confirmation email. What should I do?
How do I edit my order?
Do I need an account to shop on your website?
Can I place an order over the phone?
SHIPPING & DELIVERY
My package says delivered, but I never received it. What can I do?
🇨🇦 Do you offer free shipping to Canada?
How do I request a shipping address change?
Do you offer free shipping?
International Shipping Policy
What is Klarna?
What type of payment methods do you accept?
How do I use a discount code/gift card?
How long is my Gift Card valid for?
Do you offer a discount for first-time customers?
RETURNS & REFUNDS
My item was returned. When can I expect my refund?
Can I exchange an item?
Do you offer free returns for International orders?
Will TLF provide me with a return label?
Do I need to pay for return shipping?
How do I become a Brand Ambassador or Athlete?
What are the requirements to become a Brand Ambassador or Athlete?
Are you looking for more Brand Ambassadors or Athletes?
What perks come with becoming a Brand Ambassador or Athlete?